Southern Indiana Transit System (SITS)

Welcome

Welcome to Southern Indiana Transit System (SITS). We have mid-transit busses, regular mini-vans, fourteen-passenger vans, and wheelchair accessible vans. We look forward to meeting your transportation needs in Crawford, Harrison, Scott and Washington Counties.

History of Blue River Transportation

Blue River Services, Inc. public, medical, and deviated route transportation services were established to bring transportation opportunities to local counties. The Southern Indiana Transit System (SITS) serves Crawford, Harrison, Scott and Washington Counties with demand-response public transportation at affordable rates. Medical transportation also is offered to individuals for doctor’s appointments and hospital visits. In addition, Blue River Services provides deviated route transportation for adults who receive services or those who are employed at Blue River Services' Sheltered Workshops and for children with special needs who attend preschool Rainbow’s End Child Care Center.

Our Services

SITS provides demand response service for pick up and drop off at:

    • Shopping centers, grocery stores and banks
    • Hospitals and clinics in Southern Indiana
    • Automobile repair shops
    • Recreation areas

Our services include:

    • Friendly and courteous drivers with CPR/First Aid certification
    • Drivers with Public Passenger Chauffeur License
    • Department of Transportation (DOT) Regulatory Compliance, including routine drug and alcohol screening
    • Mid-transit busses, mini-vans, fourteen-passenger vans, and wheelchair accessible vans with air conditioning
    • Group transportation to local events
    • Special events shuttle service
    • Transportation arrangements for employers to transport their employees to and from the workplace.

SITS Mission Statement

Southern Indiana Transit System (SITS) will provide safe, effective, and reliable transportation for the general public within our service area. SITS will continuously maintain the highest transportation standards for our customers.

Title VI Notice to the Public

Background

A Title VI Notice to the Public assuring compliance with Title VI of the Civil Rights Act of 1964 must be displayed to inform a transit system’s customers of their rights under Title VI. At a minimum, transit systems must post the notice on the agency’s website and in public areas of the agency’s office(s), including the reception desk, meeting rooms, etc. Many agencies display their Title VI Notices in transit facilities (e.g., headquarters, transit shelters and stations, etc.), and on transit vehicles (e.g., buses, shelters, etc.). The Title VI Notice is a vital document.

If there are Limited English Proficient (LEP) populations in your service area, then the Notice should be provided in English and in any other language(s) spoken by LEP populations. At a minimum, this statement must be included in the Notice “If information is needed in another language, please contact 812-738-1681 should be stated in English and in any other language(s) spoken by LEP populations that meet the Safe Harbor threshold (Safe Harbor explained Exhibit A).

A sample posting follows: It is further recommended that assurances of nondiscrimination to the agency’s Non-discrimination statement (including language in all contracts and local public agreements) Should also now include the following categories; Race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, income status, or limited English proficiency.

Chinese  Spanish

Public Notice: Public Notice of Rights Under Title VI of the Civil Rights Act of 1964

Southern Indiana Transit System (SITS) operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with SITS.

For information on SITS’s civil rights plan and the procedures to file a complaint contact SITS’S Representative, Transportation Director telephone 812-734-1000 and TTY contact #; email contact brrtrdir@brsinc.org or visit our office at 3143 Progress Blvd., Corydon, IN. 47112. For more information visit www.brsinc.org

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the

Office of Civil Rights Attention: Title VI Program Coordinator
East Building, 5th Floor –TCR
1200 New Jersey Avenue, SE
Washington, DC 20590

If information is needed in another language or alternate format contact Transit System Transportation Director at 812-734-1000 at TTY for Deaf & Hard of Hearing (812) 738-3526 or 1-877-243-8982.

Contact Us for Trip Requests, Cancellations or Complaints:

Harrison & Crawford Co. (812) 738-1681
Toll-Free Number (866) 738-1681
TTY for Deaf & Hard of Hearing (812) 738-3526 or 1-877-243-8982
Emergency Number (812) 972-5581

Please use the emergency number only if there is an immediate problem with your scheduled transportation. This number is not for reservations.

Hours and Days of Operation

If the passenger is unable to make a scheduled trip, the customer must call the scheduling office within 24 hours of pick-up time to cancel or reschedule. Repeated unnotified missed appointments by any passenger may result in a suspension in service privileges for up to two (2) weeks. If there are three concurrent occurrences where a customer does not show up for their scheduled ride, the customer will be tracked as a no show with dispatch. SITS management and Blue River Services Inc. CEO/President shall determine all suspensions. Furthermore, SITS transportation department must be informed of all destinations when a trip is scheduled.

SITS is open Monday through Friday from 6 a.m. to 6 p.m. (Eastern Time). If you need to call after hours, please leave a message on the answering machine. It is very important that you leave a message when calling. If you choose to cancel your transportation, please call to notify us so we do not send a driver out unnecessarily. SITS is closed on the following holidays: New Year’s Eve, New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, and Christmas Day.

Fares

    • 0 to 10 miles: $2 per one way, per person
    • 11 to 20 miles: $3 per one way, per person
    • More than 20 miles: $4 per one way, per person
    • If you go outside our service area, there will be an additional charge of $1.25 per mile per one way, per person. Fares will be collected by driver prior to departure. The drivers do not carry cash and cannot make change, so please have the exact change. If you are paying by check, please make check payable to Blue River Services, Inc.

Passenger Conduct

It is SITS policy to provide the safest and most efficient service to all passengers and to meet the requirements of the Americans with Disabilities Act of 1990. SITS must rely on certain guidelines that ensure quality service for all passengers. Passengers who abuse these guidelines can adversely affect the SITS community as a whole.

Unsafe Conduct: Any act which creates the potential for injury or other risk to any passenger, driver, or the general public will not be tolerated.

    • Abusive Conduct: Any disruptive or intrusive act toward any passenger, driver, or the general public will not be tolerated. This includes, but is not limited to, any acts that are generally offensive, invading the privacy rights of others, or touching another person in a rude, insolent, or angry manner.
    • Passengers may not operate any audio or visual equipment which infringes upon other customers’ comfort or safety, or impairs the driver’s ability to transport passengers safely. Examples include audio/visual equipment without headsets, portable video games, etc.
    • No eating, drinking, chewing tobacco, smoking is allowed on the vans.
    • No weapons of any type may be brought onto the vans.

SITS has established these policies so that another passenger’s negative conduct will not affect other passengers using transportation services.

When requesting a ride, please be ready to provide the following:

    • Your name
    • Your pick-up address, including county
    • Your telephone number
    • The time of your scheduled appointment
    • Where you will be going
    • The time you want to be picked up for your return trip
    • Whether you use a wheelchair or other mobility device
    • Dimensions of wheelchair, if applicable
    • Whether anyone else will be riding with you
    • If there are no openings for the time you requested, you may be offered an alternate time as close as possible to the original time you requested. If there are no openings for the day and time you requested, please feel free to call SITS at a later time to ask if there have been any cancellations.

Please Remember:

    • SITS is a Door to door service. Which means that the driver will escort the passenger from the main entrance door of the origin to the main entrance door of the destination. Walkways, pathways and ramps must be clean and clear of hazards, ice and snow. Drivers are prohibited from entering passengers' homes.
    • You may ride from any origin in the SITS service area for any legal purpose as long as a reservation has been made.
    • Drivers are only permitted to wait 5 minutes. Additional stops may be made along your route before reaching your destination.
    • The driver is required to collect the fare upon departure. Please have exact change ready.
    • Prior to departure you must fasten your seat belt/ shoulder strap. If you are in a three-wheeled mobility device, you may be asked to transfer to a seat in the vehicle. Please note that the choice to transfer to a seat is yours.
    • SITS permits riders to carry portable oxygen tanks on vehicles. It is the responsibility of the rider to assure that portable oxygen tanks are properly secured to prevent injury.
    • SITS allows pets to ride in the vehicle. Service animals, and pets are allowed in the vans and busses as long as the guidelines are followed, see Pet Policy. If for any reason the driver determines any pet is unsafe for the transportation, the driver will make a call to SITS management for further direction before the trip is denied.
    • If you have a complaint or grievance about service, please follow the Grievance Process.

Available Public Deviated Routes in the Service Areas

These deviated routes are public routes opened to the public and deviated to help the public within these counties to access transportation into the city and town areas. The routes are designated to bring customers to industry sites of Blue River Services in Corydon, Salem, and Palmyra. The cost for each ride is based on the fare structure listed above in the fares section of this page. Further transportation scheduling is required with our dispatcher if you want to utilize this schedule for transportation.

The transit schedule below helps public customers on a daily basis to get to work. The public routes below are available for anyone to use. To use this transportation, just show up at these times, and have your fare ready and we will transport you to the destination listed, from there, we can help you further with your transportation needs through communicating with our dispatcher.

Preplanning and calling ahead of time is required.

        CORYDON ROUTE 

        SALEM ROUTE

Harrison County Route 1

Pick Up Location Address Pick Up Time Drop Off Time Days
Forestry Gravel Lot, 1482 St. Road 462, Corydon 6:21 AM 3:51 PM M,TU,TH,F
Trinity Church 500 Shiloh Road, Corydon 6:39 AM 4:00 PM  
South Central 6595 E Hwy 11, Elizabeth 7:00 AM 4:24 PM DAILY
Civic Center 8128 Hurricane St., Elizabeth 7:09 AM 4:30 PM M,TU,TH,F
Stop point 6400 N Hwy 11, Elizabeth 7:09 AM 4:30 PM M,TU,F
Stop point 92 S Hwy 337, Corydon 7:36 AM 3:45 PM T,TH
Harrison Center 405 N Capital, Corydon   4:00 PM DAILY

Crawford County Route 1

Pick Up Location Address Pick Up Time Drop Off Time Days
Marengo One Stop 181 E ST RD 64, Marengo 7:00 AM 4:30 PM M,TU,W,F
Bob Scott Auto 2346 Highway 64 NW, Ramsey 7:15 AM 4:15 PM DAILY
Rite Aide 1970 Hwy 64, New Salisbury 7:24 AM 4:00 PM DAILY
Apartments Autumn Ridge Apartments, Corydon 7:36 AM 3:36 PM DAILY

Washington County Route 1

Pick Up Location Address Pick Up Time Drop Off Time Days
K&E Market 40 E St. Rd 60, Campbellsburg 7:18 AM   M, T, TH
Jay C Parking Lot 601 S Main St, Salem 7:39 AM 3:15 PM DAILY
Home 715 N Main St, Salem 7:51 AM 3:09 PM M, T, W, TH
Salem Rainbows End 202 E Westminster Dr., Salem   3:24 PM DAILY
Southway Villa 102 Pine St, Salem   3:21 PM M, W, TH, F
Pekin Post Office 31 E Main St, Pekin   3:33 PM DAILY

Washington County Route 2

Pick Up Location Address Pick Up Time Drop Off Time Days
Pekin Post Office 31 E Main St, Pekin 7:30 AM   DAILY
Southway Villa 102 Pine St., Salem 7:39 AM   M, W, TH, F
SBRI 100 Progress Way, Salem 8:00 AM 2:00 PM DAILY
Shorts Corner Store 372 W Vincennes Tr., Pekin 8:15 AM   DAILY
Palmyra HAB 14495 Huff St, Palmyra 8:33 AM 1:30 PM DAILY
K&E Market 40 E St Rd 60, Campbellsburg   2:30 PM M, TU, TH

Related Links:

For additional information on the Transportation Services Blue River offers please contact Roland Lemus, Regional Director of SITS at (812) 734-1000 or brrtrdir@brsinc.org.

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