Following a decision by the State of Indiana to contract with an outside transportation broker, Blue River Services, Inc. and its Southern Indiana Transit System (SITS) will no longer be providing transportation to Medicaid participants.
Effective June 1, 2018, Southeastrans will be the designated non-emergency medical transportation provider for fee for service Medicaid members.
All Medicaid recipients who live in the four-county SITS service area, which includes Crawford, Harrison, Scott and Washington Counties, and need non-emergency transportation for medical appointments or treatments, must call Southeastrans at 855-325-7586 to schedule a ride on or before June 1, 2018. The toll-free number will be active on May 14, 2018, if you need to speak with customer service prior to June 1.
Southern Indiana Transit System, a Division of Blue River Services, Inc., is the largest and in some cases, the only transportation provider in the rural Indiana counties of Crawford, Harrison, Scott and Washington. The rural public transportation system will continue its fixed-deviated and demand-response routes for seniors, people with disabilities, children with special needs and the general public. Current transportation schedules will be maintained by SITS Monday through Friday from 6 a.m. to 6 p.m. For more information about public transportation, including routes and times, please visit our Blue River Services Transportation Page.